Privacy Policy
Effective Date: 01/01/2024
1. Introduction
Welcome to VALITY SA (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vality.gr and use our IT consulting services. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, company details, job title, and any other information you provide through contact forms, email communication, or service requests.
Non-Personal Information: IP address, browser type, device information, operating system, and usage data collected through cookies and similar tracking technologies.
Financial Information: If applicable, billing details and payment transaction information.
Technical Information: Details related to IT systems, network configurations, and software environments when you engage with our IT consulting services.
3. How We Use Your Information
We use your information for the following purposes:
To provide and improve our IT consulting services.
To respond to inquiries and communicate with you.
To analyze website usage and improve our website experience.
To comply with legal obligations and enforce our terms.
To send you promotional materials, newsletters, or service updates if you opt-in.
To assess system performance, detect security threats, and improve cybersecurity.
To personalize your experience and tailor recommendations based on your preferences.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
Service Providers: Third-party vendors that assist us in providing IT services.
Legal Compliance: If required by law, to protect our rights, or to respond to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Marketing Partners: If you have opted in to receive marketing communications from trusted third parties.
Security Authorities: To detect, prevent, or address fraud, security breaches, or other unlawful activities.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and optimize services. You can control cookie settings through your browser preferences. Some tracking technologies may collect behavioral analytics for better service delivery.
6. Data Security
We implement industry-standard security measures, including encryption, access controls, and regular security audits, to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Upon request, we will securely delete or anonymize your information.
8. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications.
Request information about how we process your data.
Restrict or object to certain data processing activities.
Withdraw consent where applicable.
To exercise these rights, contact us at legal@vality.gr. We will respond within the legally required time frame.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. International Data Transfers
If you access our services from outside Greece, your data may be transferred to and processed in countries with different data protection laws. We take measures to ensure your data remains protected according to applicable laws.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit information from children. If we learn that we have collected personal data from a child without parental consent, we will delete it immediately.
12. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at: VALITY SA, 4 Pentelis str, Marousi 15126, Greece, email: info@vality.gr, phone: +302150003080.